Case Study

SOS Children’s Villages India

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Case Study

Needs Assessment

Identify gaps, consult stakeholders, map existing programmes and understand the need for trauma-informed care.

Curriculum Design & Pilot Training

Develop experiential modules, run pilot training with frontline workers, gather participant feedback and refine content.

Training of Trainers & National Rollout

Build internal capacity through standardised ToT model. Roll out across 30 states with fidelity monitoring and booster sessions.

Monitoring, Evaluation & Continuous Improvement

Pre/post testing, impact evaluation and booster recommendations ensure the programme evolves – not a one-time training event.

Implemented across 30 States through a structured Training of Trainers model — building internal capacity, not dependency.

Standardized Facilitator Manual

A comprehensive facilitator guide ensures consistency across every training site — preserving methodology, fidelity, and quality at national scale.

Experiential Delivery & Trainer Fidelity

Delivery combines role plays, reflection, and practice. A monitoring framework ensures trainer fidelity across all 30 states.

Built for Scale, Not Dependency

Instead of creating dependency, we built internal capacity — equipping local master trainers to lead, sustain, and expand the programme independently.

Knowledge Pre/Post Testing

66 participants across 7 locations.

Knowledge increased from 46% to 88%.

Mean improvement: +89.6%

Attitudes

Improvement across ALL measured domains:

  • Emotional safety awareness
  • Self-regulation capacity
  • Caregiver confidence
  • Trauma-informed thinking
  • Reduced reactive responses
Practice

Caregivers demonstrated increased ability to:

  • Pause before responding
  • Remain calm under pressure
  • Offer choices to children
  • Reflect on personal triggers
  • Use grounding techniques
Measuring Impact

Evidence-based results confirm that structured, trauma-informed training produces measurable, sustained change in caregiver behaviour and child outcomes.

Knowledge Nearly Doubled

Pre/post testing showed knowledge increased from 46% to 88% – a mean improvement of +88.6% across 68 participants.

A Fundamental Shift in Perspective

From “What is wrong with the child?” to “What has happened to the child?” – a trauma-informed lens embedded in daily caregivin.
Caregivers reported greater ability to pause, remain calm, offer choices, and use grounding techniques in challenging moments.

Scalable Training of Trainers Model

Built internal capacity across 30 states – a sustainable, fidelity-monitored model that grows without dependency.

Note: The PDF itself contains a few inconsistent figures on the impact slides—for example, one slide says 66 participants / +89.6%, while the final slide says 68 participants / +88.6%. I have preserved the text as it appears rather than changing it.

Improved Caregiver Confidence
Clinical Psychologist | Founder, Mindward

Dr. Mahika Sharma

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